Your Job At Exactag
Exactag is technology leader for the attribution of digital marketing. In the heart of the Rhineland we develop market-leading technologies to measure, control and optimize marketing activities for german and international companies.
Our new approaches for measuring the advertising effectiveness revolutionize the online marketing and improve the allocation of advertising budgets. Since our market launch in 2012 we have acquired leading companies in e-commerce and telecommunications as customers. More than 60 employees work at our offices in Düsseldorf, Frankfurt, and Hamburg. At the earliest date possible we are looking for a:
Technical Consultant Product Support Düsseldorf (m/w/d)
As the first point of contact, you will support our customers in using our software. You impart the necessary expertise in the application of our user interface and practical support in customization and optimization of the setup and the setting up of reports. Reported errors during data entry or evaluation will be analyzed and corrected by you, if necessary in close cooperation with other departments. You are the operational expert of our customers and also provide support for internal or customer-related projects.
What we offer:
A challenging task in an expanding and innovative company
Flat hierarchies, development and opportunities for specialisation
Free space for independent working and possibilities for exerting influence
Collaboration with exciting and renowned customers from various industries
Comprehensive training and consistent construction of expertise
Flexible working hours and home office regulation
Free drinks as well as healthy and sweet snacks
What we search for:
Completed studies or several years of professional experience with a reference to information technology, web technology or digital marketing
Joy in direct customer contact and pronounced service orientation
Confident appearance and ability, to understand customers and to communicate safely with them.
Enjoy working on your own responsibility and simultaneous team spirit
Fluent German and fluency in negotiating
English spoken and written