Your Job At Exactag

Exactag is technology leader for the attribution of digital marketing. In the heart of the Rhineland we develop market-leading technologies to measure, control and optimize marketing activities for german and international companies.
Our new approaches for measuring the advertising effectiveness revolutionize the online marketing and improve the allocation of advertising budgets. Since our market launch in 2012 we have acquired leading companies in e-commerce and telecommunications as customers. More than 60 employees work at our offices in Düsseldorf, Frankfurt, and Hamburg. At the earliest date possible we are looking for a:

Client Lead Hamburg & Düsseldorf (m/w)

Your Responsibilities:

Our work as client lead includes communicative as well as strategic leadership and further development of several customers at the same time. Our customer portfolio includes customers from all industries and offers an exciting range of variety in everyday life. Your tasks include, for example:
• Proactive customer management and consulting for enterprise customers in the field of digital customer journey & attribution
• Execution of rule calls and strategic workshops & meetings
• Derivation of customer-specific further development possibilities & concrete approach
• Project manager and interface between customer and our technical specialists
• Monitoring and increasing customer satisfaction and maturity via various instruments
• Contract adjustments, bid preparation & escalation management
• Documentation of customer-specific projects and developments
• Maintenance & set-up of our internal CRM solution
• Setting up dashboards and defining key messages
• Strategic consulting of customers regarding their approach to online marketing

What we offer:

• Flat hierarchies, development and opportunities for specialisation
• Customers in a growing and forward-looking industry
• A team that shares the successes
• Further training through internal academy
• An innovative company, which sets new standards
• Flexible working hours and home office regulation

What we search for:

• Confident appearance and ability to attract customers, understand, communicate with them safely and easily communicate complex topics
• Proactive project and customer management
• Interest in analyses and figures
• Willingness to assume responsibility
• Customer and result orientation
• The desire and ability to develop clients
• Experience in customer journey / marketing attribution, safe handling of relevant business models and KPIs
• Fluent in spoken and written German and English

Ralf Simon

Please send your
Application to Ralf Simon:

e.   jobs@exactag.com

t.   +49 (0) 173 4 11 77 69